Preparing Your Network Solutions Domain for Transfer
Thank you for choosing to move your domain name over to Brighter Vision!
Before our team can help, you will first need to log in to your Network Solutions account by clicking here and prepare your domain for transfer by following these 3 steps:
- Change Your Domain’s Privacy Settings to Public
- Unlock Your Domain
- Request a Transfer Authorization Code
Step 1: Change Your Domain’s Privacy Settings to Public
If you are using private registration for your domain, you must disable it on Network Solutions’ end before we can start a domain transfer. You can skip this step if your domain doesn’t have privacy protection.
- From your account dashboard, click on My Domain Names under the My Products and Services tab.
- If you do not have Private Registration on your domain, you will see a blue box at the top of the domain manager page prompting you to add it.
- If so, you do not need to do anything further and can proceed to the next step. Click here to jump to Step 2: Unlocking Your Domain
- However, if you do not see this box at the top of your domain manager page, you likely have Private Registration enabled on your domain that you will need to turn off.
- To do this, scroll down to the Domain Add-ons section and click the link to Turn Private Registration off.
- Verify that the Turn Private Registration off radio button is selected, and click the blue Go button to save your changes.
- You can also check/change your domain’s privacy setting by following this link while logged in to your Network Solutions account and verifying that the Leave Private Registration off radio button is selected, then clicking the blue Go button.
If you are having trouble checking/changing your privacy settings, you can reach out to Network Solutions’ Customer Support Team for assistance.
Step 2: Unlock Your Domain
For security reasons, Network Solutions domains are locked against transfer by default. Before you start a domain transfer, you must disable this transfer lock.
- From your account dashboard, click on My Domain Names under the My Products and Services tab.
- Scroll down to the Domain Details section and click the blue Turn Off link text next to Transfer Lock.
- You will be taken to a confirmation page where you’ll select the Leave Domain Transfer Lock off radio button then click the turquoise Save button.
- Once this has been saved, the Transfer Lock will display as Off in your Domain Details section.
If you are having trouble unlocking your domain, you can reach out to Network Solutions’ Customer Support Team for assistance.
Step 3: Request a Transfer Authorization Code (EPP Code)
The authorization code (also known as an EPP Code, auth code, or transfer code) prevents unauthorized third parties from accessing your domain. We will need this code as proof that you have already approved (authorized) the domain transfer.
- From your account dashboard, click on My Domain Names under the My Products and Services tab.
- Scroll down to the Domain Details section and click the blue Request Authorization Code link text next to Transfer Lock.
- You will be taken to a confirmation page where you’ll be offered a chance to renew your domain with Network Solutions at a discounted rate. To continue, simply click the gray Continue Transfer button.
- Once again, you will see another confirmation page that requires you to check a box in the lower left-hand corner. Then click the Continue Transfer button one more time to verify your request.
- The next page will ask you a couple of questions about why you’re transferring your domain, which registrar you’re transferring to, and so on. Answer the questions and click the turquoise Save button.
- You will then see a final confirmation message saying that Network Solutions has received your request and you will get the EPP Code via email to your Administrative Contact email address within 3 days.
- Save this code to transfer your domain to us.
If you are having trouble unlocking your domain, you can reach out to Network Solutions’ Customer Support Team for assistance.
Next Steps
Once you have completed all of the above steps to ensure your domain is prepared for transfer, the next step is sending our team an email with your domain's transfer authorization code (from step 3) letting us know you are ready to proceed with the transfer.
After we receive this code, then we will have all the necessary information needed to move your domain over to Brighter Vision. Once we have initiated the transfer, a member of our team will reach out via email to let you know.
We will keep our eyes on things and let you know if anything else is needed from your end. Otherwise, your transfer will be completed within approximately seven (7) days from the date we initiate the transfer.